Now featuring 60 days Policy!
SexyLocker values your satisfaction and we know the superior quality of our brands. So, if you are not happy with your purchase, simply return your items for a refund or FREE exchange. We extended our return policy for 60 days (Only valid for purchases made directly in SexyLocker.com).
A refund will be issued less 10% to cover part of the initial shipping and handling paid to carrier(does not apply for exchanges).
For your safety, returned items must be in their original condition and original packaging with tags and sanitary protection intact (no exceptions) and must be in original box & box cannot be used as the shipping box.Please ensure that you wear undergarments when trying on lingerie. We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. We also reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges. Clearance items may only be exchanged. Items received after the 60-day period or in a condition that is not compliant with our return policy will be shipped back at the customer's expense.
International exchanges are subject to additional shipping charges.
Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. As lingerie and swimwear is delicate by nature, we offer no warranty once the tags are removed. All sales are final on the following items: panties, thongs, hosiery or any similar (no exceptions).
Procedure for Exchanges/Returns:
Send box back with original receipt and a write a note inside asking for exchange with desire new size, etc. We will ship the exchange for free (U.S orders only). IfReturning, just request it with a note inside. Use the original (or similar) box. All refunds are issued in the original form of payment. Refunds are issued within 7-10 business days of the processing of received box. Please allow sufficient time for the credit to appear on your account statement. Shipping charges are non-refundable.
Please Send To:
DIAZ WORLD TRADE GROUP
8566 NW 93rd ST
Miami, FL 33166
Approved returns after 60 days policy:
All returns approved after the 60 days policy, a 50% restocking fee will apply (The 50% restocking fee does NOT apply for extended Holiday returns), please read above for general rules when returning a product.